.Five9 (FIVN) has actually been granted the 2024 Aragon Research Study Innovation Honor for AI Call Centers and called a Forerunner in 2 Aragon Analysis Planet reports: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Contact Center, 2025. The provider was recognized as the absolute most important vendor in the AI Broker Operating systems report.At the center of Five9’s advancement is their vision for The NEW CX, where Artificial Intelligence Agents as well as AI-empowered Human being Professionals collaborate to deliver hyper-personalized client knowledge. The company just recently presented brand-new improvements featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use modern technology in market progression as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The NEW CX, ou00f9 Agents artificial intelligence et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was additionally named an Innovator in The Aragon Study Planet for AI Broker Platforms in the ICC, 2025 and also Aragon Study Planet for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has actually been actually called a victor of the 2024 Aragon Study Advancement Honor for AI Get In Touch With Centers. Also, Five9 has actually been actually called an Innovator in 2 Aragon Research World files: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025. This awareness from Aragon Study highlights Five9’s posture as an innovator in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 record roles Five9 as the best
strategic seller rated in
the file, acknowledging Five9 s important sight for AI-driven development in CX. At the center of the development is actually Five9’s vision for The brand-new CX where AI Agents and AI-empowered Human Professionals team up to supply hyper-personalized, uncomplicated client experiences. Through equipping businesses to provide transformative client interactions while reducing costs and also enhancing productivity, Five9 is setting new requirements for AI-powered services in the connect with facility sector.
AI is actually foundational for developing awesome customer adventures, and also our experts are honored to become pinpointed by AragonResearch study as impressive for our initiatives to thrust the intelligent connect with facility onward, claimed Jonathan Rosenberg, Main Modern Technology Policeman as well as Head of Artificial Intelligence, Five9. Our emphasis has been, as well as will definitely remain to be, assisting organizations deliver those adventures with simple tools and also capacities. Along with each new innovation, our experts take a step forward for each Five9 and for the business all at once.
The Aragon Research Development award determines companies leveraging visionary use of innovation to certainly not merely adjust as markets modify, however to definitely interrupt and also inform how their markets will definitely develop. Five9 was officially offered with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation awards ceremony.Five9’s dedication to advancement, particularly its sight for blending AI Professionals and also AI-empowered Human Representatives, is preparing a brand new standard for how companies may deliver hyper-personalized and smooth client experiences, stated Jim Lundy, Founder, CEO and Lead Expert, Aragon Study. This honor and also report identity builds on Five9’s commitment to supplying AI developments for CX.
Previously this year, the firm presented brand-new advancements, featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Brokers, that change the way business come close to CX, steering far better outcomes for each customers as well as brokers. About Five9. The Five9 Smart CX Platform, powered by Five9 Brilliant AI, provides a comprehensive suite of solutions to energy AI-elevated consumer knowledge that supply better business results as well as Bring Joy to CX.
Our combined cloud-native offering enables hyper-personalized client expertises and also additional equipped employees, making every consumer communication much more connected, simple and easy, and personal. Counted on through 2,500 +customers and 1,400+ partners worldwide, Five9 brings together the power of artificial intelligence, our platform, and our individuals to drive AI-elevated CX.For more information, visit www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Liberties Scheduled.
The identity of an Aragon Research honor victor is not a promotion by Aragon Research of any type of provider, product, or even service. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FAQ. What significant honors carried out Five9( FIVN) succeed in 2024 from Aragon Research? Five9 succeeded the 2024 Aragon Research Study Innovation Award for AI Get In Touch With Centers and also was called a Leader in 2 Aragon Investigation Entire world documents: AI Broker Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025.
What brand new AI products carried out Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Brokers to transform customer adventure control.Exactly how carries out Five9’s( FIVN )BRAND NEW CX sight influence client service? Five9’s NEW CX sight incorporates artificial intelligence Representatives with AI-empowered Individual Agents to supply hyper-personalized, effortless consumerexpertises while minimizing costs and also improving productivity.
What was Five9’s( FIVN) tactical role in the Aragon Research Planet 2025 file? Five9was actually set up as one of the most tactical supplier in the AI Broker Operating Systems in the ICC, 2025 report, realizing their key sight for AI-driven advancement in CX. When performed Five9( FIVN) receive the AragonStudy Development
Honor
?
Five9 was formally presented along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.